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Frequently Asked Questions
Welcome to our FAQ page where you’ll find answers to some of the most common questions about our services, therapies, and practices at Healing With Grace. We're here to ensure that all your concerns are addressed and that you feel informed and confident as you embark on your healing journey.
What is EMDR Therapy?
EMDR stands for Eye Movement Desensitization and Reprocessing. It is evidenced based therapy for treating trauma designed to diminish negative feeling associated with memories of traumatic events. EMDR may allow you to gain a new perspective that can facilitate improved self esteem and enhance your personal beliefs about your capabilities. It has helped to treat PTSD, Anxiety, depression and panic disorder to name a few. Some people prefer this treatment to prescription medication and other use it in condition with their medication.
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What is Neurofeedback?
Neurofeedback is an evidenced based, scientifically proven effective method of optimizing brain function. A brain analysis shows which areas needs trainings to encourage the brain to optimize, using video games, movies and listening to music. Neurofeedback can improve your focus , memory, manage stress, improve sleep, manage addictions, reduce pain, enhance meditation skills and optimize your brain energy flow. Watch our Neurofeedback practitioner Rebecca describe it in her own words in the video below:
What is Mindfulness?
What is Mindful Self-compassion?​
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Kindness opens our hearts to suffering, so we can give ourselves what we need. Common humanity opens us to our essential interrelatedness, so that we know we aren't alone. Mindfulness opens us to the present moment, so we can accept our experience with greater ease. Together they comprise a state of warm-hearted, connected presence, known as self-compassion. Self-compassion provides emotional strength and resilience, allowing us to admit our shortcomings, motivate ourselves with kindness, forgive ourselves when needed, relate wholeheartedly to others, and be more authentically ourselves.
Why Practice Mindfulness?
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The practice of mindfulness leads to a deeper organic relationship between body and mind. The teachings are how to live more consciously; to live in the state of being instead of doing and gain insights to transform your life as you fully experience each moment. Science is beginning to catch up with mindfulness, as a number of studies show how meditation and mindfulness can help rewire, reshape and mold the brain. This can improve our physical and emotional health, decrease anxiety and depression and even protect the brain from dementia. Mindfulness is also a practice, aimed at cultivating clarity, insight, and understanding. It allows us to more clearly respond to the challenges and stresses in our lives, make wiser choices and promote our own health and well-being.
What do I do if I'm in a crisis?
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Dial 911 for emergency services
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National Suicide Prevention line: 988
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Seven Hills Behavioral Health Hospital: 702-947-2650
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Desert Parkway Behavioral Hospital: 877-663-7976
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Spring Mountain Treatment Center: 702-873-2400
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National Suicide Prevention Hotline: 988
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Child Protective Services, Nevada: 833-803-1183
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Adult Protective Services, Nevada: 888-729-0571
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Poison Helpline: 800-222-1222
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Rape, Abuse & Incest National Network (RAINN): 800-656-4873
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National Domestic Violence Hotline: 800-799-7233
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National Hopeline Network (links callers to nearest crisis centers): 800-784-2433
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S.A.F.E. Alternatives for Stopping Self-Harm: 800-366-8288
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National Domestic Violence Hotline: 800-799-7233
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Victim Connect (help for victims of any crime nationwide): 855-484-2846
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Alcoholism & Drug Dependency Hope Line: 800-622-2255
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National Eating Disorder Association: 800-931-2237
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Trevor Crisis Hotline (confidential suicide hotline for LGBTQ youth): 866-488-7386
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Trans Lifeline (crisis hotline by trans folks for trans and questioning callers): 877-565-8860
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Crisis Text Line: Text 7417
Community Resources:
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Crisis Support Services of Nevada: https://cssnv.org/
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NAMI NV: https://naminevada.org/crisis-info/
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Trevor Project: https://www.thetrevorproject.org/get-help-now/
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Note: Healing With Grace is not responsible for the content, claims or representations of the listed sites.
What is a Good Faith Estimate or GFE?
In an attempt to make medical bills more transparent, healthcare providers are now required by federal law to provide self-pay clients with Good Faith Estimates for services that will be provided.
We want you to understand the cost of therapy. At Healing with Grace Counseling Center we charge each client a per-session fee after each session. Your session fee will be set by our scheduler and or your therapist during your intake process. Our standard rates range from $60 to $250 per session depending on the therapist and type of therapy involved. We will always be clear and upfront with you about your session fees and how you will be charged, but if you are ever uncertain about fees, charges, or our billing process, please let us know and we will happy to answer any questions you might have. If you are unsure about the cost of therapy talk with us. When it comes to therapy the difficult part of providing a Good Faith Estimate is knowing how long your treatment might last. Each client has a unique background, distinct goals, and varying availability. We often find that significant progress can be made within six to eight therapy sessions.
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Additional Costs:
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Clients sometimes request additional services and there are charges for these services, such as document copies, cancellation fees, etc. the charges for these are outlined in your intake paperwork and are not included in a Good Faith Estimate as they are non-standard and unpredictable from the therapist / scheduler perspective.
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Requesting a Good Faith Estimate:
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Healing with Grace Counseling Center will be happy to provide you with a written Good Faith Estimate at any time. All you have to do is ask your therapist. Your Good Faith Estimate will show the costs of items and services that are reasonably expected for your health care needs. The estimate is based on information known at the time the estimate was created. Your Good Faith Estimate doesn't include any unknown or unexpected costs such as those mentioned above, that may arise during treatment. You could be charged more if complications or special circumstances occur. If this happens, federal law allows you to dispute the bill.
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Your right to dispute the bill:
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You may contact the health care provider to let them know the billed charges are higher than your Good Faith Estimate. You can ask them to update the bill to match the Good faith Estimate, or ask to negotiate the bill. You may also start a dispute resolution process with the U.S Department of Health and Human Services (HHS). If you choose to use the dispute resolution process, you must start the process within 120 calendar days (about 4 months) of the date on the original bill. There is a $25 fee to use the dispute process. If the agency reviewing your dispute agrees with you, you will have to pay the price on your Good Faith Estimate. If the agency disagrees with you and agrees with the health care provider, you will have to pay the higher amount.
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To learn more and get a form to start the process, or for more information about your rights to a Good Faith Estimate, or the dispute process, go to: www.cms.gov/nosurprises or call HHS at: (800)368-1019. Keep a copy of your Good Faith Estimate in a safe place or take pictures of it. You may need it if you are billed the higher amount.
Am I covered under my insurance?
Healing With Grace operates as an out-of-network provider. This means that payment is required upfront for each visit. We will provide you with a superbill—a detailed receipt—so you may submit it to your insurance for possible reimbursement. If you have PPO/POS insurance, your services might be partially or fully covered under your health insurance or employee benefit plan. Please check with your provider to understand the specifics of your coverage.
Please check your coverage carefully by asking the following questions:
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Do I have mental health insurance benefits?
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Do I have out of network mental health coverage?
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How many sessions per year does my health insurance cover?
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What is the coverage amount per therapy session?
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Is approval required from my primary care physician?
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​​We accept cash, check, and all major credit cards for payment.
What is a Sliding Scale?
A sliding scale is a flexible pricing structure designed to make our therapy services accessible to our clients. It adjusts the cost based on your income and ability to pay, ensuring that our support is affordable for those who need it. If you're interested in our sliding scale options, please contact us for more details on eligibility and how to apply.
Do you accept walk-ins?
We are dedicated to providing each client with personalized and focused attention. As such, we see clients by appointment only to ensure the highest quality of care. Please contact us at (702) 716-0908 to schedule your visit so we can best meet your needs.
Will I be billed if I miss an appointment?
To avoid being charged the full session fee, please ensure to provide a 24-hour notice for cancellations. After the initial session, your therapist allows one (1) free missed session per year without the 24-hour notice.
To ensure we make the best use of our time, we kindly ask that if you need to cancel or reschedule our meeting, please do so at least 24 hours in advance. This allows us both to adjust our schedules accordingly and ensures that we can continue to provide the best service possible.